City Utilities
Water, sewage, and garbage are utilities managed by the City. Aplications for utility services can be downloaded by clicking on the link below. Forms can also be obtained at City Hall during normal business hours.
Forms:
Frequently asked questions about City utilities:
How do I apply for utility services?
To apply for residential or commercial services, fill out an application, (you may download it from the link above) and the service agreement and return them to City Hall. You may also come by City Hall and fill out the application and service agreement. Two forms of identification, (Driver License or I.D. Card and Social Security Card) and a deposit will be required to activate a utility account.
How much is a water deposit?
Residential deposits for home owners - $100.00; Residential deposits for tenants - $150.00; Commercial deposits - $300.00.
Do I have to have garbage services?
Water, garbage, and sewer are basic services, and all accounts must have all three services. The City of Archer City contracts with IESI for garbage collection and disposal.
When are bills due?
Utility bills are mailed on or about the first of the month and are due by the 15th. Any balance not paid by the due date will be assessed a 10% late fee.
What forms of payment do you accept?
We accept cash, checks, and money orders. You also have the option to have your monthly bill drafted from your account on the 15th of the month. We do NOT accept credit/debit cards. You may bring your payment into City Hall, Monday through Friday 8:00 am to 4:30 pm. For your convenience, a drop box is located to the right of the front door of the City Hall. Mail payments to City Hall, PO Box 367, Archer City, TX 76351.
What if I know I cannot pay my bill on time?
City Hall understands that unforeseen circumstances may arise, and you may not get your bill paid on time. If you know that you cannot pay your bill by the due date, please contact City Hall and discuss payment arrangements. In most
cases arrangements can be worked out.
What happens if my water is disconnected for non-payment?
If you fail to contact City Hall and your services are disconnected for non-payment, services will be restored upon payment of past due balance in full plus a $25.00 service fee.
What if I did not receive a bill?
Failure to receive a bill does not relieve the customer of the obligation for payment or the consequences of non-payment. If you have not received a bill by the 5th of each month, please contact City Hall immediately at 940-574-4570.
What do I do if I suspect a leak?
If you suspect you have a leak, turn off all water in your house. DO NOT TURN OFF THE MASTER VALVE IN YOUR METER BOX. Record the reading on your meter. Do not use any water in your home for one hour. Recheck your meter reading after one hour. The reading should be identical to the reading recorded earlier. If it is higher, you have a leak. It is your responsibility to have the leak fixed.
Are there any other responsibilities as a City water user?
It is the customer’s responsibility at the time service is turned on to insure all leaks have been detected and hydrants and faucets are turned off. It is also the customer’s responsibility to abide by the terms in the Service Agreement, and install and maintain an appropriate backflow prevention device.
What is a backflow prevention device?
A backflow prevention device is used to protect water supplies from contamination or pollution. They can be picked up at either of the local hardware stores, Oilfield Service and Equipment or Davis Supply.
How do I report an emergency?
In the case of a water leak, sewer backup, or any other water related emergency, please contact City Hall at 940-574-4570. To report an emergency after hours, call 940-574-4621.
City of Archer City, Texas -- (940) 574-4570 -- 118 S. Sycamore Street
